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Accessibility Statement

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1. OUR COMMITMENT

K.O.S. BRAND NYC  is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure equal access to all of our users.

2. CONFORMANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

K.O.S. BRAND NYC LLC strives to be compliant with WCAG 2.1 Level AA.

This means we aim to ensure that our website, mobile application, and digital content are perceivable, operable, understandable, and robust for all users, including those using assistive technologies (such as screen readers, magnifiers, and voice recognition software).

3. DISCLAIMER & ONGOING EFFORTS

Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Site and App as accessible as possible, some issues may be encountered by different assistive technology as the range of available technologies is wide and varied.

  • Specific Limitations: Certain features of our ecosystem, specifically the "Royal Credit" mobile game mechanics and high-fidelity visual design elements (such as the 3D container store renderings), rely heavily on visual and dexterity-based interaction. While we provide alternative text and navigation where feasible, the nature of these gamified elements may present inherent limitations.

4. THIRD-PARTY CONTENT

Our website may utilize third-party plugins, widgets, and payment processors (e.g., Shopify, Stripe, PayPal, or social media feeds) to provide specific functionality.

K.O.S. BRAND NYC does not control the accessibility standards of these third-party tools.12

We are not liable for any accessibility barriers created by third-party content that we do not own or control.34

5. FEEDBACK & ACCOMMODATION REQUESTS

We welcome your feedback on the accessibility of the K.O.S. BRAND NYC ecosystem. If you encounter accessibility barriers or require assistance with any part of our site or app, please contact us immediately so we can assist you through an alternative communication method.

 

Contact Us:

We try to respond to feedback within 5 business days.

6. ENFORCEMENT PROCEDURE

By using this site, you agree that if you encounter an accessibility issue, you will notify K.O.S. BRAND NYC LLC via the contact methods above and allow us a reasonable timeframe to correct the issue or provide the information through an alternative method before pursuing any legal action or filing a complaint with a regulatory body.

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